At 5 Point Auto Group, we provide clear inspection, return, warranty, and exclusion terms so buyers can purchase through the auction process with more confidence.
Review the main buyer protection terms before bidding or purchasing. Listing-specific exclusions always control if a vehicle or asset is marked AS-IS / WHERE-IS.
All vehicles and assets sold through 5 Point Auto Group include a 5-day inspection period beginning on the date the buyer takes possession. During this period, the buyer may inspect and evaluate the asset to confirm it substantially matches the listing description.
Eligible purchases may qualify for a 30-day money-back guarantee when the return request is submitted within 30 calendar days of taking possession and all return conditions are satisfied.
Eligible vehicles may include a 6-month / 10,000-mile limited warranty unless otherwise stated. Coverage applies only to specific mechanical components and excludes normal wear, cosmetics, maintenance items, misuse, neglect, or accident damage.
Some assets may be sold AS-IS / WHERE-IS with no warranty or guarantee. Any exclusion is disclosed in the listing before purchase so buyers can review terms before bidding or buying.
Take possession and review the asset during the inspection period to confirm it substantially matches the listing.
Contact support within the applicable return window if there is a qualifying issue with the asset.
Refunds are issued after the asset is returned and passes inspection and verification under the policy terms.
Contact our team before bidding if you want to confirm warranty, inspection, or money-back terms for a specific listing.
I enjoyed the experience for the most part. Selling my old car and buying another one through 5 Point Auto Group was easier than any car purchase I’ve made before. The only thing that got on my nerves was the waiting, but honestly, the delays weren’t too bad considering the circumstances. A delivery truck breaking down is something nobody can really control. Everyone I dealt with was great. They kept checking in, giving me updates, and making sure I was doing okay. Thanks, 5 Point Auto Group. I’ve already recommended you guys to pretty much everyone I know.
Everything went smoothly right up until I picked up the vehicle. When I got the Maserati, the check engine light was flashing and the interior was dirty. 5 Point Auto Group let me take it in for a diagnostic test during the seven day trial period, and thankfully, it didn’t show any major mechanical problems. Still, the car should have been cleaned properly, and the warning light should have been taken care of before I ever picked it up. Hopefully, they tighten up those details before I buy from them again.
I work from home and really don’t have time to spend my day driving around and looking at cars. 5 Point Auto Group was a perfect fit for me because I could browse everything online and find the exact car I wanted without leaving home.
This is the second car we’ve bought through 5 Point Auto Group, and so far, we love it. My only complaint is how dirty the car was when it arrived. I have two young kids, so trust me, I understand that cars get messy. But finding crushed Cheerios ground into the back seat and sticky residue on some of the rear buttons was pretty gross. It won’t stop us from buying from 5 Point Auto Group again, but it’s definitely something they need to do a better job with.
I’ve bought more than 10 vehicles over the years, and my experience with 5 Point Auto Group was easily the best one yet. There was none of the usual dealership hassle, no pushy sales tactics, and no surprise fees or hidden charges. The whole process was simple and straightforward.
The process was quick and efficient. I didn’t have to waste hours sitting around a dealership, and they delivered the new car straight to my house. The seven-day return window gave me enough time to have the car checked out at an Alfa Romeo service center. That gave me real peace of mind and confirmed that I had made the right choice.
