Frequently Asked Questions
Clear answers about registration, bidding, title paperwork, pickup, and nationwide delivery through 5 Point Auto Group.
Before you bid
Review the most common questions buyers ask before placing an offer or completing a purchase.
A blind auction allows each participant to submit a private offer without seeing bids from other users.
You simply place the amount you are comfortable offering. If your bid is the highest when the auction closes, our team will notify you directly.
This auction format prevents artificial price inflation and gives every participant an equal opportunity, regardless of bid size.
5 Point Auto Group uses this model to promote fairness, transparency, and equal access to vehicle purchasing without unnecessary intermediaries.
Once the purchase has been confirmed, all ownership and transfer documents are prepared and notarized through a licensed public notary.
The vehicle is delivered with the required documentation and keys.
Delivery typically occurs within 3 to 10 business days after the purchase is confirmed.
At this time, all transactions are completed online.
We do not operate a public showroom, and in-person inspections are not available.
You may find our registered business address in the “Contact Us” section.
Independent reviews are available online.
You are also welcome to contact our support team by phone or email with any questions.
No. Creating an account is completely free.
Identification is required to confirm buyer identity and to prepare legal documentation and invoices.
Your personal data is protected and handled in accordance with applicable data protection laws.
We do not sell or share personal information with third parties unless required by law.
All participants are notified of the auction outcome.
The winning bidder will see the purchased vehicle listed in their account dashboard.
No. All offers remain confidential throughout the auction process.
Submitted bids are final and cannot be withdrawn.
Once documentation is finalized, the vehicle status will change to “Ready for Pickup.”
Pickup or delivery usually occurs within 2 to 10 days, depending on vehicle location and document processing time.
Once an auction concludes, the winning bid is legally binding and cannot be canceled.
Failure to complete the purchase may result in account suspension and applicable penalties.
Penalty fees are calculated at 2% of the final purchase price.